The Christian Heights employee spotlight for the month of December is Anna Houchens. Anna serves as the Social Serves Director at Christian Heights Nursing & Rehab. She is a great advocate for the residents, and offers great support to them and their families. Her position requires in depth communication with family members, setting up transportation, participating in discharge planning, providing direct clinical support, and responding to emergency situations. Anna is also a great team player. She steps in to assist with admissions, she supports the business office with authorizations, and she steps in whenever assistance is needed in other areas. We appreciate Anna and her willingness to assist, and she does it with a great attitude and a wonderful smile. Thanks Anna for all you do!!!