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State Survey: Teamwork Makes the Dream Work

Christian Heights Nursing & Rehabilitation facility recently underwent a state survey. Nursing homes participating in Medicare and Medicaid programs are required by federal law to undergo a yearly survey and certification process by CMS. These facilities must be in compliance with Medicare and Medicaid requirements, as well as state law.

Nursing home regulations require each facility to have its latest survey results available for review. The survey assesses whether the quality of care, as intended by the law and regulations, and as needed by the resident, is being provided in the nursing home.

The survey and certification process establishes several expectations of nursing homes, including: Nursing homes participating in Medicare and Medicaid programs must remain in substantial compliance with the Medicaid/Medicare care requirements, All deficiencies will be addressed promptly, and Residents will receive the care and services they need to meet their highest practicable level of functioning.

Christian Heights administrator Tammy Workman contributes the success of the state visit to a qualified and hard working staff “It is because of the entire team 365 days a year and 24 hours a day. If you have poor care and not do things the right way you cannot have a good survey”

If the annual certification survey finds a nursing home is deficient because it doesn’t meet a requirement of the federal nursing home regulations, the deficiency is recorded in a Survey Report Form. A deficiency also known as a (Tag) is given to nursing facilities for problems which can result in a negative impact on the health and safety of residents. The average tags or deficiencies for long term healthcare facilities is 5.8 However, Christian Heights only received one tag which is phenomenal!

What makes this survey more special and gratifying is the fact that the state visit is unannounced. This shows the dedication and commitment of Christian Heights. Tammy Workman said that when you do things the right way you’re always prepared.

State surveyors have an extensive and strict process. They interview residents, family members, and chart reviews. Deficiencies must be confirmed through records, interviews and observations. If not confirmed through records, interviews, or observations, then the long term healthcare facility cannot be cited as deficient.

Tammy Workman thanked her entire staff and said that it takes a team effort. The team did an outstanding job, and deserves high praise.

Great job Christian Heights!